Help Center

How can we help?

Search our help center or browse frequently asked questions below

Account & Profile

Learn how to manage your account settings, update your profile information, and customize your experience on our platform.

Scheduling & Bookings

Everything you need to know about scheduling services, managing your appointments, and our booking policies.

Payments & Billing

Information about payment methods, refund policies, and how we process transactions securely.

Safety & Privacy

Learn about our safety measures, privacy policies, and how we protect your personal information.

Frequently Asked Questions

Find answers to common questions about using our platform, for both clients and practitioners.

For Clients

For Practitioners

Still need help?

Our support team is available to assist you with any questions or concerns. Choose your preferred contact method below.

Live Chat

Chat with our support team

Available Monday to Friday, 9am - 5pm EST

Email Support

Send us an email

We typically respond within 24 hours

Phone Support

Call us directly

Available for Premium members

Additional Resources

Explore these additional resources to learn more about our platform, services, and how to make the most of your experience with us.