Privacy Policy

2. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Data: Personal identifiers such as name, email address, phone number, postal address, date of birth, and payment information.
• Profile Data: Your username, password, preferences, feedback, and survey responses.
• Usage Data: Information about how you use our Services, including your browsing actions, search queries, and viewing history.
• Device Data: Information about your device, including IP address, browser type, operating system, and device identifiers.
• Location Data: Information about your location, which may be precise or approximate.

3. How We Collect Information

We collect information through:

• Direct interactions when you create an account, book a service, or contact us
• Automated technologies such as cookies and similar tracking technologies
• Third parties such as service providers, payment processors, and analytics providers

4. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and requests
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, prevent, and address technical issues, fraud, and illegal activities
• Comply with legal obligations

5. Disclosure of Your Information

We may disclose your information to:

• Service providers who perform services on our behalf
• Service professionals to facilitate your bookings
• Business partners with whom we jointly offer products or services
• Law enforcement or other governmental authorities as required by law
• Other parties in connection with a corporate transaction, such as a merger or sale of assets

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access your personal data
• The right to rectify inaccurate personal data
• The right to erasure of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us.

10. International Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@loosn.me.