Our Commitment

Your safety is our top priority

Our Safety Commitment

At Loosn.me, we're committed to creating a safe and secure platform for both clients and service providers. We've implemented comprehensive safety measures and protocols to ensure your wellbeing throughout your experience.

Verified Providers

All service providers undergo thorough verification processes, including identity verification, credential checks, and background screening where applicable.

Secure Payments

Our secure payment system protects your financial information and ensures that payments are only released to providers after services are completed.

24/7 Support

Our dedicated safety team is available around the clock to address any concerns and provide assistance whenever you need it.

How We Protect You

Identity Verification

Ensuring authentic users on our platform

We verify the identity of all users through secure methods, including government ID verification, phone number verification, and email confirmation to prevent fraud and ensure accountability.

Data Protection

Safeguarding your personal information

Your personal data is encrypted and protected using industry-leading security measures. We never share your information with third parties without your explicit consent.

Safety Alerts

Real-time notifications for your security

Our system monitors for unusual activity and sends real-time alerts to help you stay informed about your account security and booking status changes.

Incident Response

Swift action when issues arise

Our dedicated safety team responds quickly to reported incidents, providing support and taking appropriate action to resolve issues and prevent future occurrences.

Safety Tips

Verify Provider Credentials

Always check provider profiles for verification badges, reviews, and credentials before booking.

Communicate Through Platform

Keep all communications within our platform to ensure they're documented and secure.

Share Your Itinerary

Let a trusted friend or family member know about your appointment details.

Meet in Public First

For in-home services, consider meeting your provider in a public place first.

Trust Your Instincts

If something doesn't feel right, don't hesitate to cancel or reschedule.

Report Concerns Immediately

Use our reporting tools to flag any suspicious behavior or safety concerns.

Report a Safety Concern

If you experience or witness any behavior that makes you feel uncomfortable or unsafe, please report it immediately. Your report will be handled confidentially by our safety team.